Frequently Asked Questions
In order to ensure the performance of your suspension product under regular use,
we recommend fork and shock maintenance at the following intervals:
EVERY RIDE: Clean exterior fork body and stanchions with mild soap and water and a soft brush or clean rag.
ROUTINELY: Check sag and damper settings, inspect fork for damage, wear and scratches. Test controls.
EVERY 125 HOURS OR ANNUALLY: Internal and external inspection, damper rebuild, air spring rebuild, bath oil and wiper replacement.
EVERY RIDE: Clean exterior with mild soap and water, then wipe dry with and a soft towel. Inspect for damage and test all controls.
ROUTINELY: Check sag and damper settings, inspect product for damage or wear and test controls.
EVERY 125 HOURS OR ANNUALLY: Full shock service includes complete internal/external inspection, damper rebuild, air seal replacement for air shocks.
*Lift-assisted downhill, park, or freeride riders or those who ride in extreme environmental conditions (mud/wet/desert) are encouraged to perform maintenance more often than recommended above. Inspecting your equipment on every ride will help you stay on top of assessing maintenance needs.
If you see, hear or feel something strange about your equipment, stop riding immediately and contact us to schedule service. Riding on extremely worn equipment that is not routinely maintained increases your risk of needing to replace, rather than repair, forks and shocks.